services
APC. Parcel Delivery
Don't really know where to start with this shit company, in a former life I was an IT Director for a parcel company so I know how they should operate, unfortunately APC have no idea. I buy quite a bit from the internet, I do like a bit of internet retail therapy, I ordered an item on a Thursday, the supplier mails me to say that it will be with me on Monday, I get home on Saturday afternoon to find a card through the door saying APC called and would redeliver on Monday? Sure enough the driver arrives on Monday and asks for £5 as he delivered it on Saturday but I was not in? I take the parcel and politely tell him where to go, close the door, about an hour later I get a phone call from APC asking why I had not paid, I explain that the parcel was due for delivery on Monday not Saturday as I am not in on Saturdays, so why should I pay for a service I never asked for and I hang up.
3 weeks later, again I order something from the same company and tell them I will not be in on a Saturday, they acknowledge this with 'Saturdays are special deliveries and you pay extra' I tell them my story about the last delivery, they are have had a couple of calls from customers with the same complaint, and they are talking to APC to rectify the problem. They tell me my parcel will arrive on Monday, thats great i say. Saturday I get home and there is a card through the door from APC saying they called I was out etc, I flip, I call APC who don't answer they phone, I am told by my partner to calm down and deal with it on Monday, Monday morning I phone my supplier and they are pissed to say the least, they ask me call them back when I get the parcel. I wait in all day, nothing, I phone APC who start to make up stories about whats happened to the parcel, they tel me ' The driver called but got no answer so he left a card through the door' 'BOLLOCKS' i shout down the phone, I have stayed in all day waiting for the parcel, they girl starts to mumble other crap about they have a new driver, etc, etc, I don't wont to know, 'Where's my Fucking parcel' I ask, 'It's here at our depot in Peterborough if you want to come and collect it'? Collect a delivery, what the hell are these people thinking? I call my supplier who assures me that my parcel will arrive today, Tuesday, so I am sitting here waiting.
A message directly to APC, my supplier has told me that he is looking at dropping you and using My Hermes for future deliveries due to the complaints, it would appear some of your drivers are running a scam, deliver on a Saturday when not requested and take the cash.
Footnote: I sell items on line and use My Hermes all the time, they are reliable, and have very competitive rates, give them a try, you wont regret it.
The TutorDen Academy
If you need training of any kind this is the place to look, they teach in schools, Colleges and also private tuition is available at reasonable rates, the photography classes are particularly good, check them out at The TutorDen Academy.
Black Aquatics
Aquarium Design, Installation & Maintenance, what a great company and a really nice guy that runs it, give Zack a call. Enough said.
Blackfox Guitars
Need a custom guitar? Then look no further check out BFG.
Don't really know where to start with this shit company, in a former life I was an IT Director for a parcel company so I know how they should operate, unfortunately APC have no idea. I buy quite a bit from the internet, I do like a bit of internet retail therapy, I ordered an item on a Thursday, the supplier mails me to say that it will be with me on Monday, I get home on Saturday afternoon to find a card through the door saying APC called and would redeliver on Monday? Sure enough the driver arrives on Monday and asks for £5 as he delivered it on Saturday but I was not in? I take the parcel and politely tell him where to go, close the door, about an hour later I get a phone call from APC asking why I had not paid, I explain that the parcel was due for delivery on Monday not Saturday as I am not in on Saturdays, so why should I pay for a service I never asked for and I hang up.
3 weeks later, again I order something from the same company and tell them I will not be in on a Saturday, they acknowledge this with 'Saturdays are special deliveries and you pay extra' I tell them my story about the last delivery, they are have had a couple of calls from customers with the same complaint, and they are talking to APC to rectify the problem. They tell me my parcel will arrive on Monday, thats great i say. Saturday I get home and there is a card through the door from APC saying they called I was out etc, I flip, I call APC who don't answer they phone, I am told by my partner to calm down and deal with it on Monday, Monday morning I phone my supplier and they are pissed to say the least, they ask me call them back when I get the parcel. I wait in all day, nothing, I phone APC who start to make up stories about whats happened to the parcel, they tel me ' The driver called but got no answer so he left a card through the door' 'BOLLOCKS' i shout down the phone, I have stayed in all day waiting for the parcel, they girl starts to mumble other crap about they have a new driver, etc, etc, I don't wont to know, 'Where's my Fucking parcel' I ask, 'It's here at our depot in Peterborough if you want to come and collect it'? Collect a delivery, what the hell are these people thinking? I call my supplier who assures me that my parcel will arrive today, Tuesday, so I am sitting here waiting.
A message directly to APC, my supplier has told me that he is looking at dropping you and using My Hermes for future deliveries due to the complaints, it would appear some of your drivers are running a scam, deliver on a Saturday when not requested and take the cash.
Footnote: I sell items on line and use My Hermes all the time, they are reliable, and have very competitive rates, give them a try, you wont regret it.
The TutorDen Academy
If you need training of any kind this is the place to look, they teach in schools, Colleges and also private tuition is available at reasonable rates, the photography classes are particularly good, check them out at The TutorDen Academy.
Black Aquatics
Aquarium Design, Installation & Maintenance, what a great company and a really nice guy that runs it, give Zack a call. Enough said.
Blackfox Guitars
Need a custom guitar? Then look no further check out BFG.